In the past year alone, 2.2 million guests used Airbnb to visit the UK. The popularity of the site can be credited to the public’s desire for a more familiar and personalised experience; something rural and farm-based accomodation can provide in spades.
Whether you run a B&B, have holiday cottages, open a field up to campers or have embraced glamping, Airbnb have provided us with some tips to help you keep your guests happy.
While the following tips aren’t a necessity for good hosting, nor will they be suitable for everyone, they should provide inspiration on how to create an even more pleasant and memorable experience for your guests.
Every Airbnb host is expected to provide guests with the essentials: soap, toilet paper, clean sheets and towels. But why stop there, when offering a little bit more can make your guest’s stay even more enjoyable?
For starters, use those essentials as a springboard to more memorable hospitality. Raise the bar on that bar of soap by treating your guests to some shower gel or bath salts sourced from local prodcuers. And how about a sweet on the pillow as a finishing touch for those freshly laundered sheets? If you think toilet paper can’t be kicked up a notch, Airbnb begs to differ. Spending a few seconds folding back the corners of that first sheet on the roll—or even mastering a bit of origami (stay with us) —has the power to make someone say “Look at this!”
- Create a welcome basket, complete with fixings for a warm beverage, wine, chocolate, perhaps some comfy socks and a few spa products too.
- Appeal to the senses. If you like to bake, put those oven mitts on. Who doesn’t love something warm, delicious and homemade? Plus the aroma has the power to make them feel at home. Don’t forget to find out if your guests have any dietary no-nos.
- Buy a suitcase stand. They’re affordable, sturdy and come in styles to match every décor. Plus it’s crystal clear where guests can plop their luggage.
- Have your phone number handy on the keyring you give to guests along with a clip they so can attach the keys to a belt or backpack.
- Leave laminated notes (cleanable and reusable) throughout the space, which include contact information,
where items are stored, extra amenities available, and operating instructions for electronics, appliances and Wi-Fi access. This cuts down on excessive back-and-forth communication.
- Compile a printed list of your favorite restaurants nearby, along with an explanation of why you like each one. Guests are grateful for insider foodie tips.
Around the house
- Guests love winding down with a good book or magazine. Provide a selection that helps a guest explore and understand your region of the world.
- Provide high-quality linens, towels, and dishes. Comparison shop to find deals – high thread-count doesn’t always mean high cost.
- Show off local craftspeople that make your area unique. Have local art on your wall? Coffee from a roaster nearby? Tell guests where they can find more.
- Put vases of freshly-cut flowers from your garden or local flower seller in the entryway, nightstand, even the bathroom.
- Provide soaps for more than just cleaning the hands and body. Think dishes and laundry, too.
- Protect the finish of wooden dining tables, bedside tables and dressers by adding fabric or glass cut to fit the top.
- Leave a one-size-fits-all bathrobe in the closet-two if your guests tend to be couples.
- If your guests are free to use the kitchen, have a few spices and oils on hand. Travellers will often bring their own food but forget the items they need to cook with.